Lately, Apple Inc. (NASDAQ:AAPL) has been receiving numerous complaints from its customers especially those ones that have been using iPhone 6.The battery bug has been quite annoying since it at times shuts down with the battery at 30 charge.
TechnoCrunch reached out to get Apple Inc’s statement in connection with the bug. The handset manufacturer ran to its defense claiming that it had taken good care of the issue. The phone provider insisted that it had done the bug-fixing through the recent iOS version 10.2.1 which was launched on 23th January.
Business Insider was successful on its effort to engage Apple. The handset provider said that the iOS 10.2.1 was the perfect solution. According to the handset provider, the unexpected shutdowns had been taken care of accordingly. The handset can restart without forcing you to connect it to power and that follows the recent upgrade.
Some people might have thought of the unexpected shutdowns as some sort of safety issues. The company has confirmed that they are not. The company promises its dedication and commitment to help the few customers that might be experiencing issues and directs all of them to AppleCare where they will be sure to access help.
It advises its product users to upgrade to the most recent version for the best services it can offer. Fixing the bug through a software upgrade shows just how much technological advancement is doing towards helping improve customer experience.
The rising concern among customers is something the company reacted to very fast though it took time to let them know about it. Seeing a costly device drain superfast is not what anyone wishes for. Most of them wanted to establish the main cause of their iPhones switching off quite early.
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Some of the iPhone 6 batteries usually shut off despite the fact that they may have plenty of charge still left. A bug in a recent iOS 10 update is suspected to be the cause of most iPhone batteries emptying faster.
It is good seeing handset manufacturer acknowledge the problem and in its statement, the issue affected only the handsets sold in the year 2015 between September and October. It has promised to give free battery replacements to those individual that bought their phones within that time frame.
